A flexible attitude to problem solving
Construction projects of all types almost always encounter unexpected difficulties. Predicting such situations is impossible, but a measured response is always the first step in working towards a solution.
In time-critical environments every single second has an attached cost. At HA Consulting Engineers we have a commitment to communication and proactive problem solving based on an understanding of your needs. When you need us most, we will always be there.
RIBA Process Driven
On larger projects, we work in accordance with the RIBA staging process, meeting the demands of your pre-agreed timeframe to support the design process. We usually commence work at RIBA stage 3 to support all calculations necessary for the tender stage and throughout stages 4 -7 to see projects through to completion.
Our Communication Standards
When working as part of a project we endeavour to provide a rapid, reactive service. All calls are logged via our management systems, allowing your dedicated team member to contact you with a full working knowledge of your site. Client needs are our number one concern, so you won’t be left waiting.
Emergency Situations
Occasionally there are issues as projects progress that require instant evaluation from structural engineers. Time-critical problems are always prioritised ahead of standard responsibilities in order to reduce the risk of damage or structural failure. And to facilitate this clients are provided with direct details of senior engineering contacts.
Our Responsibility
Under our standard terms and conditions, all the work completed by HA Consulting Engineers is insured for 12 years. If you experience any problems with our work, then please get in contact at your earliest opportunity. We will arrange a site visit to review the issues and suggest remedial actions.
